Specifications:
Package includes: 1 x Mini Stereo
| Color |
Red Wood ECMU90401, Original Wood ECMU90403 |
|---|
We have a 30 days return policy, which means you have 30 days after receiving your item to request a return.
Whether the return was a change of mind or defects relating to the product itself the returning item must be sent off within 14 days since request date.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.
To start a return, you can contact us at service@ljian.com.au . If your return is accepted, we’ll send you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at service@ljian.com.au .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Change of Mind
For change of mind return and refund requests there are 14 days after your item shows delivered to send us the request. Please note the return postage is not covered. Once the returned item has arrived we'll examine the condition of the goods. Once it has passed the examination process we'll issue the refund deducting the original postage cost.